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The Future of Luggage Storage

Store your 
Luggage

in local shops around town, at a low hourly price, even overnight!

How it Works

No matter your luggage type we accept all luggage types

Pricing

$/hour
Never pay more than $ per item, per day!

Each booking has +% tax and ($ handling fee) per booking
Store Bags Overnight
Any additional day or overnight storage (over 24 hours) is an additional $ per item.
No Cancellation fees!
Change of plans? No problem! Cancel any time, no penalties, no worries!

Worry free storage! Each item is covered for up to $1,200 per item, maximum $2,500 per order.

Security

We take the security of your luggage very seriously.

  • Your bags are covered for up to $1,200 per in loss, damage or theft up to $2,500 per order.
  • All our partners are verified and certified with a valid business license.
  • All our partners go through our 10-point security checklist.
  • We are always available for customer support by phone 1-844-647-2247, or our live interactive chat on the website!
  • Same-day & overnight storaged luggage is always sealed, tagged & secured! Guaranteed with our number one $1,200 loss, damage and theft insurance coverage.

Rest assured that your bags are safe with us and our outstanding local partners.

Reviews

FAQ

Who is BagsAway?

BagsAway is an innovative luggage storage provider allowing travelers the convenience of securely storing their luggage while travelling. The on-demand luggage storage service solutions offered by BagsAway were born as an answer to a recurring problem we experienced ourselves as travelers. Precious time wasted on organizing logistics around luggage drop-off/pick-up or sourcing out storage options all over the city was not only an inconvenience but a genuine frustration, often leaving us lugging around our suitcases. We were literally left shackled to luggage in our last precious moments in a dream destination, not to mention when trying to make a professional impression heading straight to a conference or a business meeting.

As one might expect BagsAway is driven by a passion for travel, which is what inspired the concept because "there had to be a better way", and now there is! We launched our services in Toronto in 2016 with our Mobile Luggage Storage Service (www.BagsAwayGo.com) and have since serviced thousands of international travelers to rave reviews!

We expanded our services to offer our travelers flexibility to suit their travel needs with two secure storage options:

  1. Self-drop & pick-up your bags on demand with our verified local storage partners
  2. OR
  3. Let us handle the pick-up and drop-off for you with our Mobile Luggage Storage
    www.BagsAwayGo.com

We are on a mission to improve the travel experience so that travelers can make the most of their trip, particularly on the first or last day of travel. Get a break from your luggage and make each moment of your travels count!

How do I book my luggage storage?

Book quickly and seamlessly:

  1. Enter a city or address, choose the dates/times and the number of items you wish to store
  2. Choose an available storage partner location from the map (highlighted in blue)
  3. Click on the "Book Now" button and enter your payment details to finalize your booking

Viola! Your reservation is confirmed! You will receive an automated booking confirmation email. Drop off your bags for safekeeping and enjoy your day luggage free!

Booking with BagsAway is cash-free, download free and risk free!

  • ✔ All luggage items are insured up to $1200 to cover possible loss, damage and theft
  • ✔ All partner locations are certified and approved by BagsAway
  • ✔ Each bag is secured with a one-time security seal & tags
  • ✔ Our customer support agents are ready to assist on the online live-chat, email & phone
  • ✔ Absolutely cash-free: all transactions are processed online quickly & seamlessly. No change, no currency conversion necessary!

Can I cancel my order? Do I get charged cancellation fees?

We understand travel plans can change on a whim so don’t fret! You can cancel your luggage storage booking any-time before your drop off. You will not incur any penalties or be charged any fees! In the event you choose to cancel your booking your card with be refunded the total booking amount

What type of items can I store?

We don’t discriminate, whatever your storage needs are we got you covered! We accept travel luggage/bags, strollers, sports equipment (ski, golf, snowboard, skates, etc), bicycles, boxes, keys, coats and more!

Are there size and weight restrictions?

We accept all shapes and sizes, if it fits throught the door, it goes. Come one, come all!

Is there a limit to the number of storage items I can deposit?

Each partner listing indicates the maximum item capacity available on location. Unlike locker facilities our partner spaces are flexible to accept all luggage types, shapes and sizes. As long as the number of items dropped off doesn’t exceed the number of items reserved on your booking you should have no issue!

How much does it cost?

We charge a fee of $/hour an hour per item up to a maximum of $ per item/per day. Overnight (24+ hours) storage is an additional $ per item, per 24 hours.

Can I pay for the luggage storage on location?

No, each luggage storage booking must be made through the www.BagsAwayGo.com website. Storage bookings paid in cash or directly to the partner will not be covered by the BagsAway insurance policy and may put your personal belongings at risk.

How far in advance do I need to book? Can I book my storage same-day?

If you have specific plans in a particular area of the city and require your items stored we suggest you book in advance to secure your space at the partner location. However, you can book on-demand, any-time! Convenience and flexibility guaranteed.
Remember, if your plans change you can cancel your reservation with no penalty!

What area does BagsAway Service?

BagsAway has storage partners all over the Greater Toronto Area/Downtown core conveniently located in the vicinity of popular city tourist attractions and destinations as well as travel terminals including bus and train stations, Billy Bishop Airport as well as local hotels, offices and residences.

Can I view my previous bookings?

You can view all your booking history under your profile upon signing up and logging into your BagsAway profile using the login credentials you created when signing up on our website.

How can I contact BagsAway for general inquiries or questions about my booking?

Customer satisfaction is a priority so we are happy to promptly answer your inquiries! We are available via phone on the following toll free number: 1-844-647-2247 as well as our live online chat on the www.BagsAwayGo.com website.

How do I know that my bags will be stored safely?

Each luggage item is individually secured with a tamper-proof seal with a unique serial number assuring your belongings are never accessed. Upon booking your luggage storage you will receive an automated receipt via email with a system generated booking number. A branded BagsAway tag with the booking number will be attached to each item as an additional security measure to ensure the correct items are returned to you. You will be required to present the email receipt upon picking up your items at the partner location. Our storage partners are carefully instructed to store all luggage items away from public access so leave your luggage and your concerns behind!

What happens if something gets damaged or lost?

We got you covered! Our insurance coverage covers your booking for any damage, loss or theft for $1,200 per luggage item up to a maximum of $2,500 per order. To ensure the validity of the insurance coverage you must ensure to book your storage online via the BagsAway site. All transactions are cashless, never pay cash in person with a storage partner

How do I get charged for the service and when?

Your card gets changed as soon as you create your online booking. In the event your plans change and you choose to cancel your booking your card with be refunded the total booking amount.

Can someone else pick-up my dropped-off luggage items?

For purposes of insurance coverage and security the same individual must drop off & pick-up the luggage items stored with our partners. You are required to show proof of ID when picking-up and dropping-off your luggage

What do I do if the partner storage location is closed when I arrive to drop-off my luggage items?

Your responsibilities are kept to a minimum for a convenient and worry-free trip. You are however responsible of ensuring to pick-up your items during the storage location hours of operation indicated on our website. If you have an issue or are running late to pick- up your items please refer to the booking confirmation email you received to contact the partner location on the number listed. If you are having trouble reaching the partner please call us 1-844-647-2247 8am-8pm EST or contact us on the live chat on our website.

Contact Us

Do you have any questions ?

Our service center is here to help! If you are unable to find answers to your questions in this FAQ, and cannot find the answer on our website, you can contact our service center via email at support@bagsaway.ca or call us at 1-888-bagsaway